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- Check off each device you would like to reserve out during the time period specified (maximum check out period is two weeks) and click t Reserve Equipment button on the bottom of the screen. Should a technician be needed or desired, there is a text box at the bottom of the screen where a short description can be entered in with the request.
- A new reservation request ticket should appear shortly on OTRS, copy the ticket number and click on Manually enter the ticket number and paste the number in the textbox, click on OK.
- In OTRS, set pending to the desired return time and follow up with user when loaner needs to be returned.
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