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Documentation

Switching between devices

The Avaya Cloud app on your smartphone can be used to make and take calls without configure your personal cell phone number in the Avaya portal.  It is also possible to move a call from your computer to your smartphone's app and back.  Here's how.

Transfer call from computer to smartphone

If you are on a call on your computer, open the Avaya Cloud app on your phone.  Along the top, you will see Switch call to this device.  Tap on that.

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This will automatically switch from your current device to your Avaya Cloud app on your smartphone.

Transfer call from smartphone to computer

If you are on a call on your smartphone, open the Avaya Cloud app on your computer.  Along the top, you will see Switch call to this device.  Click on that.

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This will automatically switch from your current device to your Avaya Cloud app on your computer.

Videos from Avaya

• Avaya Cloud Office Training Video Library
• User Login/Logout an Avaya Cloud Office
• Overview of the UI on Avaya Cloud Office
• General User Details
• User Details, Settings, and Permissions
• Record your User Name
• Avaya Cloud Office My Extension: Send a Fax
• Call Handling and Forwarding
• Manage Voice and Fax Messages
• Composing a Fax Cover Page
• Voicemail Settings
• Personal Contacts
• Setting Business Hours

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