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https://service.cloudoffice.avaya.com
Avaya Cloud App
Signing in
To sign into the Avaya Cloud Office app or websites, be sure to click on the Single Sign-on Button
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This will automatically switch from your current device to your Avaya Cloud app on your computer.
Headsets
Updating your headset's firmware
On your computer, open the Jabra Direct software. Ensure that your dongle is attached to the computer and that your headset is turned on.
Click Updates along the left hand side.
In the upper right, you can click Check for updates.
Updates notifications will be automatic and with the exception of Software updates, you can install them without admin rights.
For Software updates, you can ignore them as Saunders Tech Support will automatically push them out as they become available.
Videos from Avaya
- Avaya Cloud Office Training Video Library
- User Login/Logout an Avaya Cloud Office
- Overview of the UI on Avaya Cloud Office
- General User Details
- User Details, Settings, and Permissions
- Record your User Name
- Avaya Cloud Office My Extension: Send a Fax
- Call Handling and Forwarding
- Manage Voice and Fax Messages
- Composing a Fax Cover Page
- Voicemail Settings
- Personal Contacts
- Setting Business Hours
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