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This will automatically switch from your current device to your Avaya Cloud app on your computer.

Headsets

App Headset Settings

It is possible to configure which speaker/mic the Avaya app is to use.  Here's how.

Open the Avaya app on your computer.

Click the Settings icon in the lower left corner of the window.

Click on Notifications and audio along the left-hand side.

Under Audio input, select your Microphone source

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Under Audio output, select your Speaker source.

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For the Ringer source, we recommend All audio sources so all of your speakers ring for an incoming call.

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Under Headset support, click the slider next to Manage to turn it on.  Select HID headsets.

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Updating your headset's firmware

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