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https://phonesettings.rit.edu/ - Manage your account and make changes

Avaya Cloud App

Installing

For Saunders computers, please use Portal Manager to install the Avaya Cloud App.

Intro Videos from RIT

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Under Headset support, click the slider next to Manage to turn it on.  Select HID headsets.

Jabra Direct

Installing Jabra Direct

This software is technically not needed, but will allow you to have greater control over your headset.  To install on Saunders computers, please use Portal Manager.

Updating your headset's firmware

On your computer, open the Jabra Direct software.  Ensure that your dongle is attached to the computer and that your headset is turned on.

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Updates notifications will be automatic and with the exception of Software updates, you can install them .  Firmware updates can be installed without admin rights.For   Software updates require admin rights, so you can ignore them as Saunders Tech Support will automatically push them out those prompts.  We'll automatically deploy updates as they become available.

Videos from Avaya

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