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Overview
Code42 CrashPlan (formally known as CrashPlanCode42) is a software package that Saunders RIT uses to automatically backup faculty and staff computers.
What gets backed up?
Code42 CrashPlan has been configured to backup only data stored within the user's profile (this includes the desktop and documents folders). This means C:\users\<username>. Other folders outside of this location will not be backed up.
There are a few exceptions. Executables, ISO images, MP3s, Virtual Disks and temporary files will be excluded from automated backup and not backed up.
Initial Set Up & Sign In
If Code42 CrashPlan is not installed on your computer, please you can install it via Portal Manager; however, your account must be registered with CrashPlan. Please contact Saunders Technical Support for assistance.Code42 to get registered if this is the first time using CrashPlan. If you used it before, your account is most likely registered.
CrashPlan does require users to sign into the service once before it will automatically start backing up their laptop. Here's how:
Start by launching Code42 CrashPlan located in your start menu.
Once launched, enter your RIT Username followed by @rit.edu for the Username and clients.us2.crashplan.com for the Server Address. Click Continue.
Click Continue.
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If you are not redirected to a standard RIT login page, please STOP. Do NOT enter your RIT Password. This means your account is not registered with CrashPlan and you must contact Saunders Technical Support to register. |
You will be redirected to your browser to sign into your RIT account from a standard RIT login page.
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Once logged in, you will be prompted informed that you can close the browser.
Once you return to the Code42 CrashPlan app, you may see it still waiting for the browser to open for you to login. There may be a 2-3 two to three minute delay.
Once the app is signed in, you should see the back up backup process starting. You may now close the app.
Replacing your device
If your computer ever needs to be imaged or replaced, you will want to change how you setup CrashPlan.
Sign into Code42 by entering your CrashPlan by entering your RIT Username for Username and backup.rit.edu for the Server Address. Click Continue. When prompted, use your RIT password to complete the sign in.
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