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To use the Adobe Software starting in September of 2019, you need to sign into the application to verify your affiliation with RIT. To do this, open Adobe Creative Cloud on your computer. You will then be prompted to log in. If you are presented the option, select Sign in with an Enterprise ID.
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For the email address, enter your employee RIT username followed by @rit.edu. For example: abcbbu@rit.edu Do NOT use @g.rit.edu nor @saunders.rit.edu |
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The Opens with should now say Adobe Acrobat DC. Click OK and PDFs should now open in Adobe instead of Edge.
Known Issues
Contacting digicert for OCSP error
If you are receiving the following error when opening Adobe products, you can fix the issue by turning off the certificate verification. Here's how:
- From Adobe Acrobat, Go into Preferences > Signatures > Verification
- Click the More button
- Uncheck "Verify signatures when document is opened" (top check box)
- Uncheck "Require certificate revocation checking..." (middle check box)
- Click OK
This should resolve the issue.