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Warning

The new phone system will go live on August 7th.  Until then, you will not be able to log into the system.

Info
titleTable of Contents

Table of Contents

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https://phonesettings.rit.edu/ - Manage your account and make changes

Avaya Cloud App

Installing

Computer

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Intro Videos from RIT

Warning

We strongly recommend you watch these videos first.  The provide a lot of useful information tailed to RIT.

Avaya Cloud App

Installing

Computer

For Saunders computers, the Avaya Cloud Office app should already be installed.  If you need to install it for whatever reason, please use Portal Manager.

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iOS: https://apps.apple.com/us/app/avaya-cloud-office/id1495845694

Intro Videos from RIT

Signing in

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Signing in

To sign into the Avaya Cloud Office app or websites, be sure to click on the Single Sign-on Button

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Once you click Submit, you'll be redirected to an RIT login page.

Recommended Configuration Changes

New Phone Experience

The New Phone Experience is not turned on by default.  We recommend it as it provides for a better experience and our documentation is based on it.

To turn this on, click on Settings in the lower left of the app.

Then click on Phone and make sure the slider for New Phone Experience is to the right:

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Documentation

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