Start by launching Remote Desktop Connection.

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Quick Instructions (Windows Only)

• Download the Remote Full Screen.rdp config file.
  • If you have multiple monitors at home and want to use all of them, use the Multi-Monitor.rdp config file instead.
• Once downloaded, right-click on the file and select Edit.
  • Be sure to save it to a location where you'll be able to find it.  If it is in your Downloads folder, consider moving it to your desktop.
• For computer name, enter your office computer's hostname.  You can find it by going to https://apps3.scb.rit.edu/

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Once you have entered the Computer name, click on Show Options.

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Click on the Advanced Tab and then Settings.

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Select Use these RD Gateway server settings:

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• MySupport/inventory to find your computer.  Add .main.ad.rit.edu

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Check Bypass RD Gateway server for local addresses.

Check Use my RD Gateway credentials for the remote computer.

Once done, click OK.

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Click back on the General tab and then Save As.

This will now prompt you to save an icon that you can later double-click on to initiate the connection.  We recommend using the Save As option so you don't modify your default settings for Remote Desktop.

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• to the end of the hostname.  For example.  If your hostname in inventory is scb-dt-1, then the computer name will be scb-dt-1.main.ad.rit.edu.
• For user name, enter MAIN\ followed by your username.  MAIN\abcbbu
• Click Save

When you double-click on the icon, it should bring you to your office computer.

Manual Instructions

ITS has instructions for both Windows and Mac, see https://www.rit.edu/its/services/helpful-resources/remote-desktop-gateway for details.