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Microsoft Outlook
How to block a specific sender
To block a specific sender address, click on Block Sender under the Junk button on the Message tab of an email.
How to block a specific character set
On the Home tab, click on Junk E-mail Options... under the Junk button.
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Select the encoding lists you want to block and click OK.
How to never block RIT emails
| Warning |
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These instructions will result in any email sent from @rit.edu, @g.rit.edu, or @saunders.rit.edu never being blocked. This includes any spam or phishing attempts where the sender address was using an RIT email address. You should still continue to use caution when reviewing these emails. |
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- @g.rit.edu (sometimes used by students)
- @rit.edu
- @saunders.rit.edu
How to review your block senders list
Start by clicking on Junk E-mail Options... under the Junk button on the Home ribbon.
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Click on the Blocked Senders tab. From here you can review, edit, remove or add email addresses you wish to block.
Mozilla Thunderbird
How to block a specific sender
Open an e-mail that you want to block the sender of.
Click on the menu button at the top right corner indicated by the 3 lines.
Then go to Message -> Create Filter From Message...
The sender of the e-mail should automatically appear in the area shown within the red box.
Also, you can choose to have the e-mail moved to the Junk folder or be deleted under the actions settings.
Blocking of character sets
Thunderbird has no option option to block specific character sets, however it does have adaptive junk mail settings which detects junk e-mail.
Under account settings, make sure to have Adaptive Junk Mail Controls enabled.
Once checked, Thunderbird will learn what e-mails are considered as junk by watching what e-mails you mark as junk.
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Controlling the level of Spam detection
By default, Outlook does review all of your email for Spam. In some cases, it can miss items and in other cases it can block too much. You may want to select the level at which Outlook reviews the Spam. To do so, start by clicking on Junk E-mail Options... under the Junk button on the Home ribbon.
On the Options tab, you can select how aggressive you want Outlook to be pertaining to Spam. We recommend you use this in conjunction with the Safe Senders, Blocked Senders and International settings to help manage your Spam. If you decide to use High for the level of detection, then you are going to want to add the RIT domains to your Safe Senders lists. See above on how to do that.