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This guide will help you set up your RIT MyMail E-mail Exchange account on the Outlook app on Android and iOS mobile devices.

Warning
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This guide does not apply for student RIT email Gmail accounts.

Android Devices

1.Download the Outlook app from the Google Play Store.  You can also search "Outlook" in the store on your phone.  

2. Upon opening the app for the first time, you will be prompted to add an e-mail account.

3. Select the Add account button under settings.

4. If When prompted to select an account type, select Email account.


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5. Enter your RIT email address (ex: jdoe@saunders.rit.edu or abcbbu@rit.edu; or). Click continue.

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6. For the server, enter mymail.ad.rit.edu.

7. For Domain\Username enter: MAIN\username where "username" is your RIT username.  See below for a screenshot example.

a. Note: You must use a back-slash, not a forward-slash, or it will not work.  To find the backslash on an Android keyboard, you must go to the second page of the symbol keyboard.  To get to the second page of the symbol keyboard, press the "!#1" key at the bottom left, then press the "1/2" key at the near bottom left above the "ABC" key.

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8. For password, enter your RIT password.

9. Optionally, add a description if you plan to use Outlook for multiple accounts, such as a personal e-mail.

10. Tap the check mark in the top-right corner. 

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Your RIT email account will now be set up. Please note that it may take a few minutes for your email and calendar to populateComputer Account Username followed by @rit.edu and tap Continue.  Example: abcbbu@rit.edu


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You will then be prompted for your RIT Computer Account password and go through DUO.  Once done, you should be all set.

iOS Devices

Download the Outlook app from the App Store.

Once downloaded, open the app. You will see a screen that says "Add Account" like the image below

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.  Enter your RIT Computer Account Username followed by @rit.edu and tap Add Account. Example: abcbbu@rit.edu


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You will then be prompted for your RIT Computer Account password and go through DUO.  Once done, you should be all set.