Setting Up the Outlook app on Mobile Devices

This guide will help you set up your RIT MyMail E-mail on the Outlook app on Android and iOS mobile devices.

Android Devices

1. Download the Outlook app from the Google Play Store.  You can also search "Outlook" in the store on your phone.  
2. Upon opening the app for the first time, you will be prompted to add an e-mail account.
3. Select the "Add account" button under settings.
4. Your will be prompted for the type of account, select  "Email account"

1) Select the "Add account" button under settings.

2) Your will be prompted for the type of account, select  "Email account" (the option for Outlook, Exchange, gmail, etc).

3) Enter your Saunders email.

4) For the server, enter: mymail.ad.rit.edu

5) For Domain\Username enter: MAIN\username where "username" is your RIT  username.  See below for a screenshot example.

Note: You must use a back-slash, not a forward-slash, or it will not work.  To find the backslash on an Android keyboard, you must go to the second page of the symbol keyboard.  To get to the second page of the symbol keyboard, press the "!#1" key at the bottom left, then press the "2/2" key at the near bottom left above the "ABC" key.

6) Enter your RIT password.

7) Enter a description.  This is optional and is there to help you navigate the Outlook app if you add more email accounts later.

8) Tap the check mark in the top-right corner.  You are done!

iOS Devices

1. Download the Outlook app from the App Store.
2. Once downloaded, open the app. You will see a screen that says "Add Account" like the image below:
   
   Note: you may see a page that says "Account Found", tap Skip if this appears.
3. When prompted for an email address, enter your Saunders email address (either @saunders.rit.edu or @rit.edu works)
4. On the Exchange page, enter your RIT password. Optionally, add a description if you plan to use Outlook for multiple accounts, such as a personal e-mail.
5. Tap on Use Advanced Settings, and make these changes:
   1. Make sure mymail.ad.rit.edu is listed as the Server.
   2. Under domain, enter "MAIN".
   3. Under username, enter your RIT username (i.e. abcbbu). This field may be already populated by your e-mail, but that will not work.
      
      
6. Tap on Sign In. 
7. If successful, you will initially see a page asking you if you want to add another account. Tap "Maybe Later".
8. Your RIT email account should now be set up. Please note that it may take a few minutes for your email and calendar to populate.